Shopping Cart
Call For Order: 01636 600 500

Terms and conditions

1. General provisions

1.1. This Agreement defines the conditions for the use by Users (Buyers) of the materials and services of the site (hereinafter referred to as the Site, website, online store)

1.2. This agreement is a public contract (offer) and is addressed to an indefinite circle of persons, regardless of status (individual, legal entity, individual entrepreneur), who wish to purchase goods in the online store

1.3. Since this Agreement is a public offer, by accessing the materials of the Site, the User (Buyer) is considered to have acceded to this Agreement.

1.4. The Site Administration (the owner of the site and / or persons authorized by him) has the right to unilaterally change the terms of this Agreement at any time. A new or amended Agreement becomes valid after it is posted on the Site. If the User does not agree with the changes made, he is obliged to refuse access to the Site, stop using the materials and services of the Site.

1.5. The Buyer agrees with this public offer as a whole and without reservations when placing an Order on the Site.

1.6. The Visitor (Buyer) agrees that all the terms of this User Agreement are clear to him and he accepts it completely and unconditionally.

2. Registration on the Site

2.1. To form orders on the Site, the User (Buyer) can go through the registration procedure and enter the necessary data according to the questionnaire.

2.2. When registering on the Site, the User (Buyer) undertakes to provide reliable and accurate information about himself and his contact details, for the Site Administration to fulfill its obligations to the User (Buyer) and deliver the paid Goods to him.

2.3. In the process of registration on the Site, the User (Buyer) indicates the login (his e-mail) and password, for the security of which he is responsible. The User (Buyer) undertakes not to disclose to third parties the login and password specified during registration, to store these data in a place inaccessible to outsiders. For all actions performed on his behalf, that is, using his login and password, the responsibility is solely the Buyer.

3. Privacy and personal data

3.1. Information provided by the User (Buyer) is confidential. The site administration uses information about the User (Buyer) in order to fulfill the Orders of the Visitor (Buyer), unless other purposes are specified in this Agreement.

3.2. Filling out the registration form on the website The Visitor (Buyer) voluntarily agrees to the collection and processing of his personal data by the Site Administration with the following purpose: the data provided by the Visitor (Buyer) during registration on the Site will be used to process Orders for the purchase of Goods, obtaining information about the Order, sending by telecommunication means of communication (by e-mail, mobile communication) advertising and special offers, information about promotions, sweepstakes or any other information about the activities of the Website, for other commercial purposes.

3.3. For the purposes provided for in this paragraph, the Administration has the right to send letters, messages and materials to the postal address, e-mail of the Visitor (Buyer), as well as send SMS messages, make calls to the number specified in the questionnaire, if necessary to fulfill the User’s order ( Buyer). The Administration has the right to record phone calls with the Visitor (Buyer) in order to improve the quality of service of the latter, to which the Visitor (Buyer) gives his unconditional consent.

3.4. The Visitor (Buyer) agrees to the use of cookie technology by the Administration. Cookies do not contain personal information and cannot in any way read the information of the Visitor’s (Buyer’s) hard drive. Cookies are used to improve the quality of the services provided, including: to quickly identify the Visitor (Buyer); saving the settings of the Visitor (Buyer), his personal preferences, tracking the state of the access session of the Visitor (Buyer) and his characteristic trends. The administration also uses cookies for advertising purposes, including to manage ads on sites on the Internet. When the cookie technology is disabled by the Visitor (Buyer), the Administration does not guarantee the full functionality of the website or some of its services.

3.4. The Buyer gives the Administration the right to process his personal data, including: placing personal data in the Administration’s databases (without additional notice), storing data for life, accumulating, updating, changing (as necessary). The Administration undertakes to ensure the protection of data from unauthorized access by third parties, not to distribute or transfer data to any third party (except for the transfer of data to related parties, commercial partners, persons authorized by the Administration to directly process data for these purposes, as well as to the mandatory request of the competent state organ).

3.5. In case of unwillingness to receive newsletters about promotions, new products, etc., the Visitor (Buyer) has the right to refuse it by sending a letter to the Administration and / or putting a corresponding mark in his personal account.

3.6. The Administration is not responsible for the content and accuracy of the information provided by the Visitor (Buyer) when registering on the website and placing an Order. The Visitor (Buyer) is responsible for the accuracy of the information specified during registration on the website and placing the Order and agrees to all risks associated with the unreliability of such information.

4. The procedure for placing Orders, pricing, exchange.

4.1. The Visitor (Buyer) can place an order on their own by clicking the “buy” and “place an order” buttons or by calling the phone number indicated at the top of the page. After placing the order, the buyer will be sent a notification about the confirmation of the order, to the contacts indicated when placing the order, and the availability of the goods or the expected date of receipt of the goods in case of its absence. When placing an order by phone, notification is carried out by telephone.

4.2. In the absence of the goods indicated on the Site due to technical problems, as well as for other reasons beyond the control of the Administration, the specified order is canceled in whole or in part, and the Visitor (Buyer) is informed by sending him a notification.

4.3. By joining this Agreement and placing an order, the User (buyer) confirms that he is familiar with the sections of the Site “Delivery and payment”, “About the store”; agrees with them and understands them fully.

4.4. The visitor (Buyer) agrees that the price of the goods he put in the “basket”, its assortment and quantity, will be relevant only at the time the “basket” is formed and may change if the purchase has not been finalized by clicking the ” place an order, buy.

4.5. The Visitor (Buyer) agrees that the Product purchased by him is not subject to exchange and return in the following cases:

4.5.1. More than 14 calendar days have passed since the purchase of the Goods;

4.5.2. 14 calendar days have not passed since the purchase of the Goods, but the Goods were in use, the integrity of the packaging and / or completeness was violated, there were no tags / price tags, etc.

4.5.3. The goods are included in the list of goods that are not subject to return and exchange, in accordance

  • Goods for the prevention and treatment of diseases at home (sanitary and hygiene items made of metal, rubber, textiles and other materials, medical instruments, appliances and equipment, oral hygiene products, spectacle lenses, child care items), medicines.
  • Personal hygiene items (combs, hairpins, hair curlers, wigs, hairpieces and other similar products).
  • Textile goods (cotton, linen, silk, woolen and synthetic fabrics, goods from non-woven materials such as fabrics – ribbons, braid, lace and others).
  • Perfumery and cosmetic products.
  • Sewing and knitwear (underwear, hosiery).
  • Products and materials in contact with food, made of polymeric materials, including those for single use (tableware and tableware and kitchen utensils, containers and packaging materials for storing and transporting food products).
  • Articles made of precious metals with precious stones, made of precious metals with inserts of semi-precious and synthetic stones, faceted precious stones.
  • Technically complex household goods for which warranty periods are established (household metal-cutting and woodworking machines; household electrical machines and appliances; household radio-electronic equipment; household computing and duplicating equipment; photographic and film equipment; telephone sets and fax equipment; electric musical instruments; domestic gas equipment and devices).

4.5.4. The Visitor (Buyer) refuses to provide photographic materials of a defective and / or faulty product in his opinion.

4.6. With this Agreement, the User (Buyer) confirms his awareness that only a new product that has not been in use and has no traces of use is subject to exchange or return: scratches, chips, abrasions, must be preserved: a complete set of goods, integrity and all components packaging, labels, factory markings and the Visitor (Buyer) has the original document confirming the purchase of the relevant Goods. Violation of any of these points reserves the right for the Administration to refuse the Visitor (Buyer) to exchange or return the goods.

4.7. If the Visitor (Buyer) refuses the goods, the Administration returns to him the amount paid by the Buyer, except for the costs of the Seller for the delivery of the returned goods from the Buyer.

5. Limitation of liability of the Administration

5.1. The administration is not responsible for any errors, typos and inaccuracies that may be found in the materials contained on this website. The administration makes every effort to ensure the accuracy and reliability of the information provided on the website of the online store. All information and materials are provided “as is” without warranties of any kind, either express or implied.

5.2. The Administration is not responsible for the statements and opinions of the Visitors (Buyer) of the website, left as comments or reviews.

5.3. The Administration is not responsible for possible illegal actions of the Visitor (Buyer) in relation to third parties, or third parties in relation to the Visitor/Buyer.

5.4. The Administration is not responsible for damages, losses or expenses (real or possible) arising in connection with this website, its use or inability to use.

5.5. The Administration is not responsible for the loss by the User (Buyer) of the ability to access his account – an account on the website (loss of login, password, other information).

5.6. For the purposes of the foregoing, the Administration reserves the right to delete the information posted on the Site and take technical and legal measures to terminate access to the Online Store of Users (Buyers) who create problems in using the Online Store by other Visitors (Buyers), or Visitors (Buyers), violating the requirements of the Agreement.

5.7. Website administration incl. is not responsible for:

5.7.1. Delays or failures in the process of making a transaction due to force majeure, as well as any case of malfunctions in telecommunications, computer, electrical and other related systems.

5.7.2. Actions of transfer systems, banks, payment systems and for delays associated with their work.

5.7.3. Proper functioning of the Site, if the Visitor (Buyer) does not have the necessary technical means to use it, and also does not bear any obligations to provide users with such means.

6. Exclusive rights

6.1. All objects available through the services of the Site (including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds and other objects (hereinafter referred to as the content of the services), as well as any the content posted on the website is subject to the exclusive rights of the Administration, Users and other copyright holders.